We want you to be happy with your purchase. If you’re not, just return the product to us within 14 days, and we’ll exchange or refund it. It’s important that returned items are in the best possible condition, so please take reasonable care of them within the cooling off period.

Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receipt. This includes any delivery charge and removal charges.

The customer shall not be entitled to return the goods supplied for any reason other than under the warranty conditions after the 14 day cooling off period has elapsed.